Privacy policy of Endox Feinwerktechnik GmbH

release 2 /endox
1. personal data and their use
2. responsible body and data transfer to third parties
3. data security
4. right of information as well as correction, deletion and blocking
5. cookies
6. transmission of collected data to third parties
7. social networks
8. collection, processing and use of personal data when using our Internet pages
9. taking note of personal data when answering your questions in product support
10. hyperlinks to other websites
11. changes to this privacy policy

All personal data processing procedures (collection, processing and use) by Endox Feinwerktechnik GmbH are carried out in strict compliance with the legal data protection regulations.

We collect, process and use personal data, among other things, to process orders, offer services and to carry out and further improve the content and functionality of our products, Internet offers and services and, only if you have given your consent, for advertising and market research purposes.

With this data protection declaration we would like to inform you about the handling of your personal data at Endox Feinwerktechnik GmbH. It applies to the collection, processing and use of personal data within the scope of using the website of Endox Feinwerktechnik GmbH and its subsidiaries and our current online offer on Facebook.

Only with your separate consent to this data protection declaration (e.g. by clicking a checkbox on one of these websites or newsletters that refers to our data protection declaration) do you consent to the respective responsible body using the data collected on your websites for the purposes of advertising and market research on the websites. This consent can be revoked as stated in point 2.
1. personal data and their use

We use personal data in the following cases:
- Order and sending of products/advertising material
- Use of our website
- Use of our communities on Facebook
- Subscribe/unsubscribe from newsletters
- Contact and customer support

We store personal data primarily for business and order processing. For this purpose we also pass on personal data to third parties who act for or on behalf of Endox Feinwerktechnik GmbH (§ 11 BDSG, so-called order data storage). These are, for example, service providers that we have commissioned to process orders. These companies are not authorized to use the data we pass on for purposes other than those we inform you about in this declaration.

We would like to point out that if we make advance payments, e.g. in the case of a purchase on account, we will subject the data you may have entered as part of an order (e.g. name and address) to a credit check in order to protect our legitimate interests. This takes place via the Verband der Vereine creditreform e. V., Hellersbergerstr. 12, 41460 Neuss. We receive creditworthiness information from creditreform in the form of statistical probability values of a payment default, which are determined on the basis of scientifically recognized mathematical-statistical procedures, including address data. We use the received information about the statistical probability of a payment default for a balanced decision about the establishment, execution or termination of the contractual relationship.

In order to prevent the misuse of our Internet offer, communities and forums, we store various information (such as the IP address, time and duration, operating system, browser, page view) as standard when you visit our Internet offers.

Only if you have additionally agreed to this separately by ticking a checkbox in this form will we send newsletters to you in order to inform you about the topics you have requested. You can revoke your consent to the sending of newsletters at any time by using the revocation option, which is indicated by a link at the end of each newsletter. Alternatively, you can unsubscribe by sending an email to

You can also object to the collection, processing or use of your personal data for the purpose of sending the newsletter at any time, as described under point 2.

2. responsible body and data transfer to third parties

The company Endox Feinwerktechnik GmbH, named in the imprint, is responsible for the content and services of this website. By clicking on the corresponding link on the start page, which is called "Imprint", you can call up the imprint with further information.

Within the framework of order processing, Endox Feinwerktechnik GmbH processes the personal data required for this purpose, insofar as this is necessary for the performance of services (direct shipping, etc). A transfer of personal data within Endox Feinwerktechnik GmbH to order service providers (suppliers, shipping service providers) as data processors will only take place in accordance with the provisions described here and exclusively for the intended purpose.

Within the framework of data exchange between Endox Feinwerktechnik GmbH and these service providers, data may be transferred to other European countries. A transfer of data to third parties that do not belong to Endox Feinwerktechnik GmbH will not take place at any time for advertising and market research purposes.

Use of data for e-mail advertising without newsletter registration and your right of objection

If we receive your e-mail address in connection with the sale of a product or service and you have not objected to this, we reserve the right to send you regular offers by e-mail on similar products from our product range to those already purchased.
You can object to this use of your e-mail address at any time by sending a message to the contact option for the future described below.

If and insofar as we have received your separate consent for this, we will also use your data to send you individual offers and information as well as newsletters on products, services and marketing offers by e-mail.


You can object to the collection, processing or use of your personal data for the purpose of advertising or market and opinion research at any time by sending an informal message to

Endox precision engineering GmbH, Paul-Lechler-Str.14 - 72581 Dettingen/Erms

or by

Email to:

contradict or revoke your consent. After receipt of your objection or revocation, this data will no longer be used for advertising, market and opinion research purposes.

3. data security

To protect the personal data of our customers, we use a secure online transmission method, the so-called "Secure Socket Layer" (SSL) transmission. This transmission method is supported by most browsers. All information transmitted using this secure method is encrypted before it is sent. Your personal data will be processed exclusively on data centers and computers protected by security technologies that meet industry standards (e.g. firewalls, password protection, access controls, etc.).

We only store personal data for as long as necessary for the purposes for which it was collected or to comply with legal requirements on reporting or document retention.

Please note in this context that the employees of Endox Feinwerktechnik GmbH are not authorized to provide information about the storage of personal data by telephone or to accept requests for changes to this data.

We may only grant access authorizations for the data provided to employees to the extent necessary for their respective tasks. If an employee of ours leaves the company or if there is a change in the job with the consequence that the employee no longer needs access to the user's data, the access authorization of this employee must be deleted immediately.

We undertake not to make any copies or other records of the personal data handed over or made available for processing, nor to tolerate the making of such copies or records by third parties or to pass them on to third parties. This does not apply to copies or other records that are absolutely necessary in the course of proper data processing.

Outside of instructions, we may not use the data provided for processing or use for our own purposes or for the purposes of third parties, nor may we allow third parties access to such data. Insofar as the customer is obligated to provide information to a person due to applicable data protection regulations with regard to the collection, processing or use of data of this person, we will assist in providing this information.

We only use employees and service providers who are bound to data secrecy.

We effectively secure all data, as far as technically and economically feasible, against unauthorized access, modification, destruction or loss, unauthorized transmission, other unauthorized processing and other misuse. If a threat to data and online solution cannot be eliminated in any other way with technically and economically reasonable effort or not promising success, we are entitled to delete data with harmful content. We will inform the customer of this intention by e-mail to the e-mail address given to us.

4. right of information as well as correction, deletion and blocking

According to the DSGVO, you have a right to free information about your stored data as well as a right to correction, blocking or deletion of this data. Excluded from this are data whose correction, blocking or deletion is contrary to legal, statutory or contractual retention periods, as well as data which is necessary for the establishment, content or modification of your contractual relationship with us or which must be stored for billing purposes.
If you have any questions regarding the use of your data, please contact our data protection officer:
Endox precision engineering GmbH
Matthias Hernik
Data protection officer

72581 Dettingen/Erms

5. cookies

On our web pages we use so-called cookies (text files that are stored on the user's computer when visiting a website), which enable us to make your use of our web pages as pleasant and efficient as possible. We use cookies to recognize user preferences and to be able to design the websites optimally. Cookies are small data packages that are generated by our web server and are stored on the permanent memory (hard disk, fixed memory or similar) of your device (computer, smartphone, tablet or similar) when your computer communicates with the web server.

We use both our own cookies and cookies from other providers (so-called third-party cookies). When using third-party cookies, data is collected, processed and used by the respective provider. If you do not wish to allow this, you can make use of your general right of objection regarding the use of any cookies and - without prejudice to this - of the special rights of objection regarding the various third-party cookies.

Avoidance of cookies / general right of objection: You can of course object to the use of our cookies and also the cookies of third parties at any time by setting your Internet browser so that it does not accept cookies. Please refer to the help function of your Internet browser for details. However, we would like to point out that we cannot exclude the possibility that some functions of our Internet offer may not be usable or not fully usable. Session Cookies / Persistent Cookies: We use session cookies. Session cookies are deleted when the browser is closed. Cookies serve in particular to make our Internet offer more user-friendly, effective and safer.

6. transmission of collected data to third parties

In order to further improve our products, our internet offers and services and to design them according to your needs, we collect statistical data on user behavior. Personal data is either not collected, anonymized or only pseudonymized. This is done in accordance with data protection regulations. We use the following solutions and technologies:

Google Inc. ("Google"): Our websites may also use Google Analytics, a web analysis service provided by Google Inc., Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter "Google"). Google Analytics uses cookies, which have a
Enable analysis of your use of our websites. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, your IP address will be shortened by Google within EU member states or in other states that are party to the EEA agreement. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage. The IP address transmitted by your browser within the scope of Google Analytics is not combined with other data from Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available under the following link: This website uses the extension "_anonymizeIp()". IP addresses are only processed in abbreviated form.

Finally, it is possible that Google Adservices, another Google tool, is used on our websites. This tool enables us to analyze what happens after a user clicks on our ad, e.g. whether the user has bought our product, called up the ad from a cell phone or downloaded our app, in order to improve our offers. Google Adservices also uses cookies, which are stored on your device. An objection to this can be exercised by downloading and installing the available browser plugin.

Browser plug-ins and links from social networks (e.g. Facebook, XING, Youtube, LinkedIn) are also integrated into our website. These social networks are operated exclusively by third parties, some of which have their registered office outside the EU or EEA - an adequate level of data protection pursuant to §§ 4b, 4c BDSG may therefore not exist. The browser plug-ins and links are indicated in our Internet offers by logos or other references. When you visit our websites that contain such browser plug-ins, a connection is automatically established between your device (browser) and the servers of the respective social network. In this way, the information that you have visited our website is forwarded to the social network. The visit to our websites will then be assigned to your account if you are logged in to the social network via your personal user account or if you log in while visiting our website. By interacting with browser plug-ins or links, e.g. by pressing a "Like" button or leaving a comment, this information is transmitted to the respective social network and stored there. The assignment of the data to your account can therefore be prevented on the one hand by logging out of your account (of the respective social network) before visiting our websites. On the other hand, you can also completely prevent the loading of the respective plug-ins altogether with an add-on for your browser, e.g. with the script blocker "NoScript" (

For the purpose and scope of data collection by social networks and the further processing and use of your data there, as well as your rights and settings options for protecting your privacy, please refer to the respective data protection notices of the operators:
- Facebook:
Provider: Facebook Inc, 1601 Willow Road, Nelo Park, CA 94025, USA
Twitter: provider: Twitter Inc, 1355 Market Street, Suite 900, San Francisco, CA 94103, USA
Instagram: Provider: Instagram LLC, 1601 Willow Rd Menlo Park CA 94025, USA

We also use the "visitor action pixel" of Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook") within our website. This allows us to track the behavior of users after they have been directed to the provider's website by clicking on a Facebook advertisement. This process is used to evaluate the effectiveness of Facebook Ads for statistical and market research purposes and may help to optimize future advertising efforts.

The data collected is anonymous to us, so we cannot draw any conclusions about the identity of the users. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes, in accordance with the Facebook Data Usage Policy. You can enable Facebook and its partners to place advertisements on and outside of Facebook. A cookie may also be stored on your computer for these purposes.
Consent to the use of the visitor action pixel may only be given by users who are older than 13 years of age. If you are younger, please ask your parent or guardian for permission.

Please contact us as described under point 2 if you wish to withdraw your consent.

8. collection, processing and use of personal data when using our website

The data collected, processed and used during the use of the website are used exclusively for the execution of the functionality. Your (personal) data entered for the use of the website will be stored and processed in the computer centers of our service providers. These use the data only for the provision of the services. This includes in particular maintenance and repair work. During the execution of these works, it cannot be excluded in individual cases that the relevant employees of the service provider may become aware of your (personal) data.

In addition, our website also uses its own cookies to improve the application. You can object to the use of these cookies. To do so, please proceed as explained above under 5.

9. taking note of personal data when answering your questions in product support

If you contact our product support, they may gain knowledge of your personal data or that of your employees, suppliers, customers, etc., if you have provided them to us, when processing your question. The knowledge can arise through communication with us (e.g. by e-mail), when you look at the product together, when you send us screenshots. This knowledge will only be used to answer your support request. We only use employees and service providers who are bound to data secrecy. After the support request has been answered, the files are deleted at regular intervals.
Due to the possibility of access by government agencies outside the EU, we recommend that you do not send us particularly sensitive data (§ 3 para. 9 BDSG) by e-mail, but contact your contact person in advance. Your contact person will explain alternative transmission options to you if necessary.

10. hyperlinks to other websites

Some of our internet offers contain hyperlinks to other websites which are not operated by Endox Feinwerktechnik GmbH. We do not monitor these websites and are neither responsible for their content nor for their handling of personal data.

11. changes to this privacy policy

Due to current circumstances, such as a change in the relevant data protection regulations, we will - if necessary - update this privacy policy.
Status of the declaration: May 2019